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STORY CHAIN™

Celebrate everything that makes you, you. Create your own Story Chain Necklace online & in-store, or book a consultation in selected stores with our expert jeweller. Choose meaningful charms to mark every moment of your story.

STORY CHAIN™

Celebrate everything that makes you, you. Create your own Story Chain Necklace online & in-store, or book a consultation in selected stores with our expert jeweller. Choose meaningful charms to mark every moment of your story.

New in: Celebration charms

Charms to mark every moment

Meet our new charms available for the Story Chain™ Necklaces. Designed to symbolise meaningful moments in your life, like graduation, a trip to London or a new adventure. A golden souvenir of moments to celebrate.

Your Story, your stack®

Whether you’re celebrating a memory, a person, a pet, a place or a personal goal, add gemstone 9k solid gold charms to your Story Chain to mark the moments that mean the most to you.

The Charms

Gemstone Charms

Zodiac Charms

Initial Charms

Motif Charms

How it works

Step one

Start your story

Start your Story Chain on our visual online builder & in-store, or book a consultation in selected stores with our expert jeweller. As this is a personalised service, you’ll receive your Story Chain after four weeks with a $35 service charge.

Step three

PERSONALIZE YOUR STORY

Add charms to mark the moments of your story. You can add up to seven charms per chain, and our in-house jeweller will attach your charms by hand with your chosen placement. We’ll then send your Story Chain to your chosen address within four weeks with a $35 service charge. Or, you can choose a $65 service charge for a two week express delivery if you need it sooner!

Your Story, Your Stack®

In-Store Consultations

Book a Story Chain Consultation at our West Village, London Harrods or London Spitalfields store. Our expert jeweler will create a piece just for you. We’ll sit down and talk through our chains, and help you decide on the charms and their placement. After the appointment we’ll create your piece, and deliver it to you within four weeks.

FAQs

As this is a bespoke service where our jeweller creates each necklace individually, there’s a $35 service charge for Story Chains (on top of the cost of your chosen chains and charms).

Once you’ve designed your piece online or in-store, you’ll receive your Story Chain within four weeks with a $35 service charge. Or, you can choose a $65 service charge for two week express delivery, if you need it sooner!

You can add up to seven charms to each Story Chain. Discover our meaningful designs here.

Sadly you can’t add any extra charms to your Story Chain because of the placement of the charms. But, our Story Chain charms are available in our Welding Studios, so you could add the charms to any of our welded bracelets (or, start a new Story Chain!).

Our Story Chains are completely unique to you, and are created to your own personal design, so they aren't returnable for an exchange or refund. We do have a one year warranty on all of our jewellery, so please reach out to our Customer Care Team if you have any problems with your necklace.

You can book a Story Chain Consultation at our West Village, London Harrods or London Spitalfields store. Where we’ll have a one-on-one appointment with you to design your bespoke piece.

No, can visit any store to create your Story Chain Necklace, but with a consultation you will receive a one-on-one 40 minute slot to talk through chains and help you decide on their placement with one of our expert jewellers.